: IT experience in international companies of broad-based management in Systems Design and Development, Implementation and Support. Strategically and cost effectively utilize technology in alignment with corporate goals. Consistently improve delivery times and service levels while reducing costs. Excel at strategic planning, building high-performance teams, project management, and implementing best practice methodologies and continuous improvement programs.
Functional Proficiency
•Core Strength includes Strategic & Business planning, Budget Formation & Enforcing, Delivery Operations, Quality Assurance, Team Management and Offshore Delivery Unit Management with respect to Technical Services
•Strong Technical Knowledge of IT Infrastructure, multiple Platforms (OS), Servers, Languages, Databases, Tools (Development/Version Control/Project) and ERP
•Expertise in Infrastructure Design & Implementation, System Architecture, Process Improvements & Best Practices, Continuous improvement and Large Scale Deployments.
•Project Manager expertise in scoping, estimation, tracking, change management, delivery management, post implementation support with track record of deliveries within preset budgets and deadlines.
•Similar expertise in IT Service Delivery with end-to-end ownership of incidents/problems & service requests, meeting Deadlines & Turn Around Time (TAT), compliance to Quality Norms and SLA.
•Skilled in Relation Management interfacing with clients, cultivating relations with them for securing repeat business and ensuring quality delivery of services as per the SLA.
•People Management.
•Team Player with strong analytically, problem solving, innovation, planning, organizational, communication & interpersonal skill