As Managing Partner for CCM Consultancy, Edward’s responsibilities put him in front of clients from all industries and with wide-spanning challenges. From effective talent management strategies to the design of complex progression models set to instill behavioral change, his team consults on end-to-end solutions for their clients. CCM Consultancy focuses on aiding clients in building branded customer experiences, culture shifts and capability building.
Edward is an experienced leader with over 20 years of leadership experience in Human Resource Development, Sales and Financial Services, where he has proven his ability to manage, motivate and influence others through strong and effective communication skills and a commitment to realizing individual and team success.
Prior to moving to Dubai to set up CCM Consultancy, Edward lived in Toronto and was Regional Director for Canada’s largest financial planning firm. He spent 14 years working with his team of over 90 wealth managers, financial planners and support staff (having started off with 19 individuals) managed over US$540 Million in assets for clients and achieved an annual turnover of US$65 Million. This success led to his region ranking number one in Canada for Asset and New Business growth. He had received several awards for exceptional achievements as a Division and Regional Director.
In 2010, Edward moved to Dubai to open up his consulting company. What started as humble beginnings with a team of one, has now grown to a well-respected firm with a diverse and multi-cultural team of over 30 Consultants, Associates, Coordinators, Coaches and Specialists, and offices in Dubai, Montreal, Toronto and New York. Edward and CCM Consultancy have won numerous awards for the work they’ve done and the results they’ve achieved.
Edward currently delivers keynote speeches focusing on customer experience, employee engagement and leadership essentials. He has also personally delivered thousands of workshops and has co-designed several interventions on organization culture and memorable customer experiences. He has worked with clients in several industries and sectors such as Automotive, Aviation, Pharmaceutical, Retail, Hospitality, Oil & Gas, FMCG and Financial Services.
An accomplished public speaker and TV commentator in Canada (for the national news station CP-24), Edward still meets with clients to consult on their issues, develop solutions and deliver riveting interventions. Edward and his team consult with clients on organizational culture transformation, people development and customer-centric experiences with a keen focus on measuring results that yield a return on investment.